Frequently asked questions
We offer screen printing, embroidery, DTG (direct-to-garment) printing, heat transfer, and sublimation. Each method suits different fabrics, order quantities, and design styles. Our team will recommend the best option based on your artwork and garment type.
MOQ varies by product and customization method. Many items like t-shirts and hoodies can be ordered from as low as 1 piece for DTG printing. Screen printing and embroidery typically start at 50–100 pieces for the best pricing. Contact us for a custom quote.
We recommend vector files (AI, EPS, PDF, or SVG) for the sharpest results, especially for embroidery and screen printing. For DTG and sublimation, high-resolution PNG or JPEG files (300 DPI or higher) also work well. We can help clean up or vectorize your artwork if needed.
Yes, sample orders are available for most products. We strongly recommend ordering a sample to verify fit, color accuracy, and print quality before committing to a large run. Sample lead times are typically 10–15 business days.
Standard production time is 7–14 business days after artwork approval, depending on order size and customization method. Rush production (3–5 business days) is available for select products at an additional fee. Shipping time is separate from production time.
Yes, we support Pantone color matching for screen printing and embroidery thread colors. Please provide your Pantone (PMS) color codes when placing your order. Note that slight variations may occur due to fabric type and dye lots — we recommend requesting a sample for critical color-matching projects.
Yes, we offer custom woven labels, hang tags, and neck labels for brand-building orders. Private label services are available for bulk orders (typically 100+ pieces). This is ideal for businesses looking to sell branded merchandise or build their own clothing line.
Most of our apparel is available in sizes XS through 5XL, depending on the style. We also offer youth and toddler sizing for select items. Size charts are available on each product page. For team or corporate orders, we can accommodate mixed-size runs within a single order.
Absolutely. We support multi-location printing and embroidery, including front chest, back, sleeves, collar, and hem. Each additional print location may incur a small setup fee. Just let us know all desired print locations when submitting your order or design brief.