Frequently asked questions
Yes! Most of our home decor products support full custom printing with your photos, artwork, or text. Simply upload your design during checkout or contact us for a custom quote on bulk orders.
Many items like custom mugs, photo books, and napkins can be ordered from as low as 1 piece. For bulk corporate gifting orders, we offer volume discounts starting at 24+ units. Contact us for a custom quote.
We recommend using photos with a resolution of at least 300 DPI. When uploading, our system will alert you if the image resolution is too low. For best results, use original high-resolution photos rather than screenshots or compressed images.
Yes, we offer custom gift set assembly services. You can mix and match products like mugs, photo books, and branded packaging into a single gift set. This is popular for corporate gifting and holiday campaigns. Contact us to discuss your requirements.
Absolutely. We offer branded boxes, tissue paper, ribbon, and custom inserts for a premium unboxing experience. Custom packaging is available for orders of 50+ units and can be matched to your brand colors and logo.
Standard production time is 5–10 business days after artwork approval. Rush options (2–3 business days) are available for select products. Shipping time is additional and depends on your location and chosen shipping method.
Yes, all our drinkware and kitchen items support logo customization via laser engraving, screen printing, or full-color sublimation. We recommend vector files (AI, EPS, SVG) for the sharpest logo reproduction.
Yes, all food-contact items such as mugs, cups, napkins, and kitchen accessories meet relevant food safety standards. We use non-toxic, food-grade inks and materials. Specific certifications are available upon request for bulk orders.
Yes, sample orders are available for most home and lifestyle products. We strongly recommend ordering a sample to verify print quality, color accuracy, and product feel before committing to a bulk run. Sample lead time is typically 5–7 business days.